Excerpt from the article:

Schenker says that after his years in the service industry, he has watched tipping evolve into a major part of his pay.

“If there is some means of tipping that’s available to you, that should signal to you that workers there aren’t being paid enough,” says Schenker. “Tipping is sort of an acknowledgment of that fact.”

To Schenker, customers who don’t tip are not understanding that businesses treat tips as a baked-in part of workers’ wages.

“They subsidize lower prices by paying employees less,” he says. “If you aren’t tipping, you are taking advantage of that labor.”

He was so close… Especially for someone who says himself does not make much money.

  • DrTautology@lemmy.world
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    1 year ago

    Unfucking believable. Not a single mention of the actual problem in that article. Not a single mention of who is to blame.

    • Moghul@lemmy.world
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      1 year ago

      Humans are dumb as fuck. Reddit was full of people mad at moderators for protesting Reddit’s api changes just a few weeks ago.

            • SCB@lemmy.world
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              1 year ago

              No it’s because customers are happier this way and the service staff makes more than they would otherwise, in a way that responds to inflationary pressures.

              • DrTautology@lemmy.world
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                1 year ago

                Not only is this untrue, but it is disingenuous. I suggest you do more research about tipping and service wages in general.

                • SCB@lemmy.world
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                  1 year ago

                  It is absolutely true and I worked as a server for a decade, and still have friends working tipped jobs.

              • CoderKat@lemm.ee
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                1 year ago

                I disagree that customers are happier. People constantly complain about tipping. Those people are clearly not happy. Much of the world doesn’t do the tipping model, so it doesn’t seem like it is worthwhile for quality of service.

                I do agree that staff are happier because they on average would make more (at least more than the paltry minimum wage most states have). But it comes at the cost of taking advantage of customers (basically trying to guilt trip them into paying more). I don’t support such business practices. Not to mention it’s not actually fair pay. You’re not actually being paid for quality of service. You’re paid for how much they like you, which leads to racial and gender pay disparities.

                And the real winner? The business that gets to pay pennies to wait staff. They could incorporate the average tip into their prices and maintain the same pay. But they don’t want to. They want to advertise low prices so that they can get the full value from low tippers. They often even outright push mandatory tipping with auto gratuities, which is peak sleazeball behavior.

                • SCB@lemmy.world
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                  1 year ago

                  People only complain about tipping online. In the real world, that doesn’t happen.

  • LemmyFeed@lemmy.world
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    1 year ago

    It’s crazy how some workers actually defend the tipping system and blame the consumer. They’re doing the work of their oppressors and can’t even realize it. The business isn’t subsidizing lower prices, they’re lining the pockets of their investors and telling the workers to get mad at the consumers.

    • Hextic@lemmy.world
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      1 year ago

      I find the ones that defend it are… Attractive. I’ve heard how some can make more in a weekend than I can in a 2 week period. None of em uggos.

      • Apathy Tree@lemmy.dbzer0.com
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        1 year ago

        Or highly highly personable. But also usually both.

        I was a workhorse and could solo Saturday rush for a restaurant with an hour wait, but I’d have made way more if I could flirt and bs with people when it’s slow.

  • golamas1999@lemmy.world
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    1 year ago

    I would feel less offended if on every bill they would just raise the price my 20% and give that to the workers.

  • hypna@lemmy.world
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    1 year ago

    I feel for this guy having to make a living with the meager pay of a barista, but setting the minimum wage to a livable level and pegging it to inflation is a much better solution. Hell, throw in some single-payer, universal healthcare, and take that item off everyone’s personal budget while we’re at it.

    • lildictator@feddit.nl
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      1 year ago

      > throw in some single-payer, universal healthcare

      When you do that, don’t forget to include coverage for the stuff around your head: dental care, eyeglasses and mental health. Many countries forgot to include coverage for these things and it is a shitshow.

  • qball@kbin.social
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    1 year ago

    Recognizing that the act of asking for an unsolicited tip as a requisite part of buying a coffee is making both customers and himself uncomfortable, acknowledging that his take home pay is so abysmally low that he depends on tips to make a living, and then after all of that, blaming the customer as the primary problem for not being willing to tip in the current economy/environment, is like making a 95 yard run and then tripping over your own shoelaces at the endzone.

    • Frog-Brawler@kbin.social
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      1 year ago

      Sometimes you need to burn some clock before getting the TD. I understand what you’re getting at with your analogy, but felt like being slightly ornery for my own amusement. 😏

  • Crisps@lemmy.world
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    1 year ago

    Tipping a barista while paying would almost always mean tipping BEFORE the service is rendered. This is not a tip, it is just an added fee.

    • Chocrates@lemmy.world
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      1 year ago

      True but other than sit down restaurants where do you tip after the service is rendered? I agree that it is just an added fee and we are just subsidizing capitalists.

      I don’t know how to fix it though. Not tipping does nothing but hurt the workers.

      • Crisps@lemmy.world
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        1 year ago

        Barbers, taxis and full service restaurants. Aka the only places you tipped 10 years ago.

      • wagesj45@kbin.social
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        1 year ago

        At some point the responsibility falls on the workers to unionize. I’m aware that is painful. It is also the only true answer because if we wait on the corporate overlords to benevolently raise wages to an acceptable living standard and disband tipping, we’ll be waiting forever.

      • yata@sh.itjust.works
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        1 year ago

        Not tipping does nothing but hurt the workers.

        A business which can’t afford to pay their workers a livable wage doesn’t deserve to exist. If people stopped paying tips then that work no longer provides a livable wage and it becomes difficult for employers to find employees.

        In the end they may even decide to pay their employees a livable wage. Some businesses have already done so.

  • BassaForte@lemmy.world
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    1 year ago

    I’ve dropped my average tip percentage back down to 15% (20% for good waiters / waitresses I see often). Complying with larger tip percentage is exactly what the business owners want us to do, and to think that it’s going to stop at 25%? 30%? Their default tip range will just keep climbing.

  • dolla@lemmy.world
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    1 year ago

    I’ve worked minimum wage customer service jobs for a decade. I haven’t worked in jobs that rely on tips (though I have worked in a bar where tipping exists, but is way more normalized) but there’s no way in hell the customer is the answer to paying employees a livable wage—that’s just insane. The burden here shouldn’t be on the customer to subsidize the employer, this “economist” has it ass backwards. This is a situation that has to get worse before it gets better, I am not going to tip more to help the greedy owner undercut their employees

  • hahattpro@lemmy.ml
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    1 year ago

    Tipping is a way customers sponsoring greedy capitalist ability to pay below minimum wage.

    In my country, people usually don’t tip. They only tip in some special service, such as sex workers.

    • SCB@lemmy.world
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      1 year ago

      Being tipped is a way to make vastly more than you would ordinarily make per hour.

      You can always tell the people who haven’t worked for tips lol

    • darkseer@lemmy.world
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      1 year ago

      As someone who used to live on tips that’s short sighted. The customer will always get the short end of the stick in this type of fight. If everyone refuses to give the employee 20% of the ticket then the business will charge the customer 40% of the ticket and give the employee 15%.

    • Eloise@lemm.ee
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      1 year ago

      As is your right, still makes you an asshole though. Yeah, it’s fucked up workers aren’t paid enough but that IS the reality of the situation. Tipping at this point is like flushing the toilet - technically optional but not doing it is pretty shitty.

        • darkseer@lemmy.world
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          1 year ago

          That’s not true. I’ve heard accounts of early servers who only made money off of tips and were expected to pay the restaurant a portion of their tips for the privilege of serving there. In fact the only way to get service was to tip them beforehand and how much you tipped determined the level of service you received. This tip for good service is just a myth that is an excuse to avoid tipping.