There’s definitely a huge difference in service work ethic in Japan, which probably leads to those reliability stats. I don’t even know if I consider it a good or bad thing, because it’s super-nice when you’re relying on them there, but I can also tell that waiting on people hand and foot wears on people’s mental health, and it often shows across that country.
Well, airports already manage to lose up to 0.9% of bags, it would certainly be difficult to convince the average American to trust this service.
There’s definitely a huge difference in service work ethic in Japan, which probably leads to those reliability stats. I don’t even know if I consider it a good or bad thing, because it’s super-nice when you’re relying on them there, but I can also tell that waiting on people hand and foot wears on people’s mental health, and it often shows across that country.