dantheclamman to Technology@lemmy.worldEnglish • 5 months agoCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comexternal-linkmessage-square118fedilinkarrow-up1760arrow-down17
arrow-up1753arrow-down1external-linkCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comdantheclamman to Technology@lemmy.worldEnglish • 5 months agomessage-square118fedilink
minus-square@lolcatnip@reddthat.comlinkfedilinkEnglish9•5 months agoThe system doesn’t have to be perfect, just good enough to prevent most customers from accidentally cancelling more than they mean to. Anyone who fucks up can be handled by the customer service department.
The system doesn’t have to be perfect, just good enough to prevent most customers from accidentally cancelling more than they mean to. Anyone who fucks up can be handled by the customer service department.
“Thanks.”
-customer service