Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

    • SibboOP
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      653 months ago

      The tweet is from today. The ffmpeg team felt like it needed to be said.

      • Lexi Sneptaur
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        223 months ago

        Thanks for additional context. I don’t open Twitter links anymore because 3/4 of the time the link doesn’t work after Musk made changes

      • Lexi Sneptaur
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        203 months ago

        Because the developers tweeted about it today

      • @corsicanguppy@lemmy.ca
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        53 months ago

        I don’t think people understood your joke. This thread is all about MS not reading docs or the comment by the guy helping them. Then you ask a date question like you didn’t even see the date on the tweet. Classic! Well done, but subtle.