Helldivers 2's Steam reviews have tanked since announcing the need to link Steam to PSN, but Arrowhead say it's Sony's fault and they're on players' side.
A) you have to trigger a manual review (your first attempt will be denied by a bot, second refund request is usually manually reviewed). So you have to request a refund at least twice.
B) get lucky, because not everyone seems to be getting refunds.
It may be a regional thing (giving refunds to people who live in areas where PSN isn’t available), or it could just be pure luck.
Personally, I don’t have the game. I was interested in getting it, but I’ve lost a lot of interest due to this move. However, I wanted to help let people know that it’s worth asking for a refund, but that they may need to submit a second request before it’s approved.
Go to your purchase history, find the purchase of Helldivers, click on it, click on I have a question about that transaction. Then write your refund request
I’ve heard that
A) you have to trigger a manual review (your first attempt will be denied by a bot, second refund request is usually manually reviewed). So you have to request a refund at least twice.
B) get lucky, because not everyone seems to be getting refunds.
It may be a regional thing (giving refunds to people who live in areas where PSN isn’t available), or it could just be pure luck.
You won’t know until you try.
Personally, I don’t have the game. I was interested in getting it, but I’ve lost a lot of interest due to this move. However, I wanted to help let people know that it’s worth asking for a refund, but that they may need to submit a second request before it’s approved.
I tried a 2nd time and no dice on a manual review. Same automated message.
Go to your purchase history, find the purchase of Helldivers, click on it, click on I have a question about that transaction. Then write your refund request