Softbank plans to cancel out angry customer voices using AI

arstechnica.com

cross-posted to:
technology@beehaw.org

Softbank plans to cancel out angry customer voices using AI

arstechnica.com

BrikoXM to

Technology@lemmy.zipEnglish • 11 days ago

cross-posted to:
technology@beehaw.org

Real-time voice modification tech seeks to reduce stress in call center staff.

Real-time voice modification tech seeks to reduce stress in call center staff.

Chat

Match!!
link
English
1•11 days ago
almost certainly the recording would be stored raw

Technology@lemmy.zip

!technology@lemmy.zip

Create a post

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.zip

Which posts fit here?

Anything that is at least tangentially connected to the technology, social media platforms, informational technologies and tech policy.

Rules

1. English only

Title and associated content has to be in English.

2. Use original link

Post URL should be the original link to the article (even if paywalled) and archived copies left in the body. It allows avoiding duplicate posts when cross-posting.

3. Respectful communication

All communication has to be respectful of differing opinions, viewpoints, and experiences.

4. Inclusivity

Everyone is welcome here regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, education, socio-economic status, nationality, personal appearance, race, caste, color, religion, or sexual identity and orientation.

5. Ad hominem attacks

Any kind of personal attacks are expressly forbidden. If you can’t argue your position without attacking a person’s character, you already lost the argument.

6. Off-topic tangents

Stay on topic. Keep it relevant.

7. Instance rules may apply

If something is not covered by community rules, but are against lemmy.zip instance rules, they will be enforced.

Companion communities

!globalnews@lemmy.zip
!interestingshare@lemmy.zip

Icon attribution | Banner attribution

343 users / day
1.15K users / week
2.84K users / month
8.43K users / 6 months
881 subscribers
1.64K Posts
5.56K Comments
Modlog