@TehBamski@lemmy.world to Cybersecurity - Memes@lemmy.world • 7 days agoFastest method aroundi.imgur.comimagemessage-square11fedilinkarrow-up1173arrow-down110
arrow-up1163arrow-down1imageFastest method aroundi.imgur.com@TehBamski@lemmy.world to Cybersecurity - Memes@lemmy.world • 7 days agomessage-square11fedilink
minus-square@givesomefucks@lemmy.worldlinkfedilinkEnglish20•7 days agoTell them that creating a ticket makes it count for your metrics, so the more people don’t use tickets, the less funding IT gets and your staff will get cut causing longer wait times. People will understand that and submit tickets.
minus-square@Aquila@sh.itjust.workslinkfedilink7•7 days agoNot if emailing a dev gets your problem fixed nowish
minus-square@givesomefucks@lemmy.worldlinkfedilinkEnglish7•7 days agoYeah… You send them that back in an email telling them to submit a ticket. If you fix it too, they’re not gonna put a ticket in.
minus-square@edgemaster72@lemmy.worldlinkfedilinkEnglish6•7 days ago“That’s future you’s problem, I only care about present me’s problem.”
Tell them that creating a ticket makes it count for your metrics, so the more people don’t use tickets, the less funding IT gets and your staff will get cut causing longer wait times.
People will understand that and submit tickets.
Not if emailing a dev gets your problem fixed nowish
Yeah…
You send them that back in an email telling them to submit a ticket.
If you fix it too, they’re not gonna put a ticket in.
“That’s future you’s problem, I only care about present me’s problem.”