My local Wincos had a self checkout, and only have 1 or 2 cashiers open. They used to have two security guards and three cashiers managing the self checkout, with a massive line of people all the way to the back. It was like that for two years.
Today, I visited and they took the whole thing down, while having 5 checkout lines open. No security guards.
Real pleasant experience.
Lots of companies are finding self check is more trouble than it’s worth.
https://www.npr.org/2024/03/18/1239107299/some-big-retailers-reverse-course-and-scale-back-their-use-of-self-checkout