Is there some rule that employees have to follow that doesn’t allow customers to bag? Or is it just that they’re incentivized to offer? I’d love some input from people who have worked in some of the bigger companies. For reference, I mostly use Publix.
Back a long time ago when I worked as a cashier, it was store policy for us to bag everything for the customer. They could offer to bag, but we were expected to just start bagging automatically unless they interjected.