He added that customers need to be aware that what they see as the lowest fare on a price comparison search may not wind up being the cheapest option once the fees are tallied.

“It’s not transparent until you’ve gotten a certain depth into the booking: ‘Oh, here’s the seat selection fee. Oh, here’s the baggage fee. Oh, here’s the carry-on fee.’ And watch out if you don’t check-in online, there’s a massive penalty if you don’t,” Vanderlubbe said.

  • alexc@lemmy.world
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    17 days ago

    I love the way Air Canada positioned it as “choice”. They’ll claim, of course, to offer this as a lower cost option. In reality, it’s just going to ask you to pay more.