During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.

  • ohlaph@lemmy.worldEnglish
    147·
    1 year ago

    When you dive into that case, you definitely side with the lady. She had some pretty serious burns, like way beyond what most of us would get if we spilled coffee that we made at the house.

    If my memory serves me well, she originally only asked them to cover the medical expenses. So their greed ended up costing them far more.