T-Mobile: "We are not raising the price... we are moving you to a newer plan."

T-Mobile switches users to pricier plans and tells them it’s not a price hike::T-Mobile: “We are not raising the price… we are moving you to a newer plan.”

  • xthexder@l.sw0.comEnglish
    331·
    1 year ago

    They probably had true unlimited, not the 10gb then throttling “unlimited” that’s offered now. AT&T has like 3 different levels of unlimited plan…

    • ZeroCool@feddit.chEnglish
      24·
      1 year ago

      AT&T has like 3 different levels of unlimited plan

      “Unlimited doesn’t mean unlimited. Unlimited has limits. As a matter of fact, there are unlimited limits!” - Telecoms

      • pup_atlasEnglish
        26·
        1 year ago

        I had a call last week where T Mobile SWORE to me up and down that I ran out of data on my 5 GB of LTE, then unlimited 3G speed plan. Which went down like this:

        “right, and I’m out of LTE speed data, that’s fine, but you’ve throttled me to UNDER 10 Kbps, that’s emphatically not 3G speeds, I can’t even complete a speedtest”

        “Sir it’s showing me that you’re out of data”

        “Out of LTE data, but I still have unlimited 3G, thats the plan I bought”

        “Sir you’ve hit the limit on your unlimited plan”

        “If you are ceasing usable service at a certain limit, what part of this plan is unlimited?”

        “Your data is unlimited sir, but you’ve hit your data limit for the month”

        This kinda shit is straight up fraud, and clearly designed to con people who don’t know any better out of their money. I read the fine print, all of it, and their full corporate policy. I’m also technical, and I can see I have an RSSI to the tower of higher than -40, my signal is great. They advertised, and I paid for far more. That’s beside the fact that “unlimited” data literally doesn’t exist, there is a line speed to every uplink, you can’t physically download more than that a month. The government needs to get off their ass and prosecute these motherfuckers.