I have a Galaxy Tab S7 and for a trip to Spain I downloaded some stuff to watch on the flight. When I got on the plane none of the stuff downloaded on Disney+ would play. Maybe an issue with downloading to the SD card? I don’t know, but regardless Disney offers SD card as a download destination so they should make sure it is working.
So now I’m here pirating a show that should be available to me through a service I pay for. Gabe was right, piracy is a service problem.
Download stuff to your phone over wifi and watch away from home without eating up cellular.
Their support site literally says “when you don’t have an internet connection” so if it’s working the way you describe then it’s not working as designed.
Last time they did it to me was amazon, its said I have to connect at least every 3 days to get permission.
I downloaded this stuff hours before I went to the airport.