Ok let’s give a little bit of context. I will turn 40 yo in a couple of months and I’m a c++ software developer for more than 18 years. I enjoy to code, I enjoy to write “good” code, readable and so.
However since a few months, I become really afraid of the future of the job I like with the progress of artificial intelligence. Very often I don’t sleep at night because of this.
I fear that my job, while not completely disappearing, become a very boring job consisting in debugging code generated automatically, or that the job disappear.
For now, I’m not using AI, I have a few colleagues that do it but I do not want to because one, it remove a part of the coding I like and two I have the feeling that using it is cutting the branch I’m sit on, if you see what I mean. I fear that in a near future, ppl not using it will be fired because seen by the management as less productive…
Am I the only one feeling this way? I have the feeling all tech people are enthusiastic about AI.
I fail to see how adding an LLM to an IVR could improve that situation. Keywords like “fill perscription”, “schedule technician”, and “do you have [blank] in stock” are already present and don’t need any kind of text generation to shunt a caller into the appropriate queue or run a query on a warehouse database.
Where, exactly, do you think an LLM could contribute other than, like, a computer generated bedtime story hotline or something?
Ok. I’m not trying to convince you of anything, nor am I the one responsible for this, I’m just very confident this will inevitably happen. Only time will tell.
Oh, no question. I’m sure someone will think it’s a good idea and waste a lot of money on it.