Banning spam accounts on kbin.social is a cumbersome affair.

E.g., today @bayaz tried to ban several spam accounts. But that just did not quite work:

Instead of straight forward banning the accounts responsible for spam, those accs got unbanned.

How come?

If magazine owners ban a spam acc which prior went unreported, the ban button triggers an unban command.

To effectively ban accounts, they must be reported first. Approving the report will trigger a ban. I.e. magazine owners must report the account identified as spam to themselves to enforce a ban.

Therefore, pre-emptive banning of spam accounts does not work on kbin.social.

This is a serious problem which needs to be addressed asap.

  • shazbot@kbin.social
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    5 months ago

    Of course, I’m not trying to suggest that a third-party prophylactic tool is a definitive solution to what is ultimately a separate problem, just trying to be pragmatic here and restore basic readability for end-users, whether the filtering is done at the source or after the fact.

    Let’s be real here, we are talking about unmoderated magazines on an instance where the developer is AWOL and using a framework that is lacking many basic features. Even with moderators, manual moderation can be a big ask and is time-consuming for free volunteers, depending on the volume of posts or how rudimentary the moderation tools are.

    I actually don’t read kbin magazines much, so I wasn’t aware of the extent of the problem until I started opening those magazines more closely, and felt that something is better than nothing.

    On the magazines you mentioned, I do see a few anomalous patterns that I’ll start filtering. For the most part, with filtering enabled, they were almost entirely free of garbage, save for a few patterns I may have missed on the first few passes. /programming and /food I need to take a deeper look at. The /food thing is good intel, because the use of Amazon referral links in the threads is something that can be generalized to other situations beyond books. Posting referral links is definitively block-worthy.

    I also noticed some stuff that by any other name would be considered a thinly-veiled ad, such as specific users only posting articles to web sites they own and operate. I’m not talking about bots as such, but actively promoting one’s own content–even when such content is on-topic for the magazine. I declined to filter this stuff yet, because it received a lot of upvotes and seemed to be received favorably, maybe because the readers felt it was at least germane to the topic at hand? I think this is probably true for /food as well, because the line between “content” and “promotion” is unclear here, since what is a food blog if not a product generating click revenue? It seems like the tolerance threshold for that sort of thing is higher in a magazine like /food versus some other magazine. Anyway, I digress. I’m not treating such stuff as in scope, just filtering what is blatantly noise.

    • insomniac_lemon@kbin.social
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      5 months ago

      On food I was actually talking about the non-related spam, such as the x8 newest. Mostly gummies and pills, though maybe you’re already blocking those like you said (and this might apply to the below text too).

      Though looking at it there are also some semi-related local-specific self advertisements by likely bots (Best X in location Y / near me). So I wasn’t talking about food blogs, but I do see some of those that are downvoted (and they are clickbait-y). One of the blogspot ones (the one who marked it as 18+) has one thread about Quora SEO and another thread called “hot girl” (random woman outside)

      Aside from blocking I could see soft hiding (especially with ratings and/or grouping), though I’m not so sure how well that would work with assessing a thread or a user. Though I notice a lot of accounts like this don’t seem to comment much if at all.

      • bayaz@kbin.social
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        5 months ago

        @shazbot @insomniac_lemon To be clear, you’re talking about /m/food on kbin.social? And particularly the threads side?

        I’m the mod for that community, and I’m not seeing any amazon links, gummies, etc. I’m usually pretty good about deleting those within at most 24 hours of them being posted. But, if you’re still seeing them, either there’s a glitch or I’m doing something wrong.

        Right now, I’m seeing 51 threads total, and the newest one is a month old (tagliatelle link). Are you seeing something different?

        I agree with you about the questionable food blogs and probably-ai-generated content. I’ve been on the fence about whether to delete those, but I decided to let it slide and hope that upvotes/downvotes would take care of it. Also, I didn’t get any user reports about them, so that was another metric to consider. For now, I’m just doing the absolute minimum of deleting obvious drug spam and amazon links (or, at least, I thought I was). If you notice anything especially egregious (where on earth do you see this 18+ spam nonsense?!) and could take the time to report it, I would really appreciate it.