If something you bought broke because of shitty design (like stick drift), buy a new one and return the broken one as defective for a refund with the box and receipt from the new one
They don’t just put the product back out on the shelf. Often its sold to a liquidator. They would have to label it as open box and most brick and mortar retailers don’t sell open box items.
Nonsense. It’s accurately returned as defective. If it’s placed back into inventory that’s a mistake. No different than the retailer placing a “legal” return due to defect back on the shelf for sale, and that would be obviously fraudulent behavior by the retailer.
I recently tried to return something, within warranty it’s a fix/replacement. Within 6 months it’s a full refund, but I’ve got no idea how much of that is law and how much was store policy
Unless there’s a serial number on the box that matches one printed on the product.
I don’t think there’s anything wrong with doing this to Amazon or Walmart, especially when something breaks just outside of the return period and the warranty would be a pain to deal with.
If something you bought broke because of shitty design (like stick drift), buy a new one and return the broken one as defective for a refund with the box and receipt from the new one
Edit: added as defective
This isn’t a loophole, it’s straight up illegal. And a dick move to the person who buys it next thinking they’re getting a new one.
They don’t just put the product back out on the shelf. Often its sold to a liquidator. They would have to label it as open box and most brick and mortar retailers don’t sell open box items.
Nonsense. It’s accurately returned as defective. If it’s placed back into inventory that’s a mistake. No different than the retailer placing a “legal” return due to defect back on the shelf for sale, and that would be obviously fraudulent behavior by the retailer.
In Australia you don’t need the box.
You don’t even need a receipt.
Simply a bank transaction on your phone to show them. They have to match that to their records.
You can choose to go to the manufacturer, or the retailer. They can’t palm you off to each other. You call it. They must act.
Australian people have some of the strongest consumer rights in the world. They just need to use them.
Even if it’s just barely out of 1 year warranty?
I recently tried to return something, within warranty it’s a fix/replacement. Within 6 months it’s a full refund, but I’ve got no idea how much of that is law and how much was store policy
God I love Australia.
unethical life pro tip.
I dunno, it only hurts the corporation and it’s on them for making a crappy product.
Some retailers (Costco) have very relaxed return policies so you wouldn’t even have to do this.
It’s not a loophole if it’s illegal. My guess is this counts as fraud.
Impossible to prove. Functionally unenforceable. But, sure, perhaps not technically a loophole.
Unless there’s a serial number on the box that matches one printed on the product.
I don’t think there’s anything wrong with doing this to Amazon or Walmart, especially when something breaks just outside of the return period and the warranty would be a pain to deal with.